DESCRIPTION AND CHARACTERISTICS OF THE SERVICE FOR THE SALE OF THE PRODUCTS
The service for the sale of the Products operating on the website entails the registration, access to choices, choice of Products, on-line transmission of the purchase order and, where accepted, the on-line acceptance of the purchase order. Said service is therefore governed in accordance with Arts. 50 to 61 of the Consumer Code.
The service is operative regardless of registration. Registration is therefore optional. Should a Customer wish to register with the website, he shall do so by providing a username and password. Should a Customer not wish to register with the website, he can in any case make his purchase by merely providing the data necessary to order delivery and invoicing. Purchase and/or registration entails acceptance of the above-specified General Conditions that govern the Products supply contract. Purchase and/or registration also entails giving consent to the processing of one’s personal data. In the event of registration, the Customer must keep his password with utmost diligence. The Customer must undertake not to allow any third parties that he has not specifically authorized to do so to use the service. The Customer therefore accepts all liability for any such third party use and conduct on the internet. In the event of loss or theft of the Customer's password, the Customer shall have the right to enable the new password issue procedure available from the website.
- Purchase order:
Each purchase order submitted to FFW S.r.l. must clearly specify the Product code, its description, quantity and addressee name and address. The website order procedure gives the Customer the option of identifying and correcting any errors in data entry prior to sending the purchase order. Purchase orders sent by Customers constitute proposed contracts that are binding for the Customer in accordance with Art. 1326 of the Italian Civil Code.As confirmation of the receipt of order, FFW S.r.l. shall send the Customer a summary e-mail to the e-mail address specified during registration. Said e-mail is for information only, in accordance with Article 13 of Italian Legislative Decree no. 70/2003. It does not therefore constitute acceptance by FFW S.r.l. of said order.
- Purchase order acceptance and conclusion of the sales agreement:
FFW S.r.l. reserves the right, at their own discretion, to accept or refuse purchase orders submitted by Customers. Without prejudice to the provisions of the following section, orders will be confirmed by a subsequent e-mail from FFW S.r.l., who undertake to process the Customer’s order in a timely manner and in any case within 7 days as from the day following the date on which the Customer submitted the order. It is agreed that order processing is subject to effective Product availability. Should the Product be unavailable and/or in the event that FFW S.r.l. should refuse the order, FFW S.r.l. shall inform the Customer of such in a timely manner, and reimburse him any amounts paid. In this case, the Customer shall have no right to any further indemnity or compensation. No orders shall be accepted where submitted by parties who are not legally of age.
- Archiving of the sales agreement:
The sales agreement shall be archived in the specific section of the website (Sales Conditions). The Customer may access this at any time by following the viewing procedure provided by the website.
Products are shown in the on-line catalogue in as realistic a manner as possible. The images are provided for general information only and may not be absolutely identical to the actual Product. The Products shown in the on-line catalogue may be purchased while stocks last, without prejudice to the right of FFW S.r.l. to cease availability of any Products at any time and/or alter their characteristics. FFW S.r.l. also reserves the right to update the on-line catalogue at any stage, altering the range or number of Products available.